WELLICS presented an idea/solution in the #GreeceVsVirus program launched by the #Greek #Government. We are very excited to be part of this initiative and to join forces with fellow business leaders to support society during this crisis. Our offering? A tailored version of our WellMojo platform to ensure the resilience of our #frontline #healthcare #workers. Watch our own Faye Vassiliades (Director, Mental Health Analytics) present our idea/solution at:
Our proposal is to proactively support frontline healthcare workers so as to help them build emotional resilience and avoid the negative impact of burnout and trauma at the individual and system (healthcare system) level.
WELLMOJO is a wellness app that serves as a digital coach for the user on a daily basis. The application collects data, daily, on four aspects inherent in mental and physical health:
Activity: Heart rate, activity type, duration tracked seamlessly with wearables support.
Workplace environment: Monitor environmental parameters (ambient light, noise levels, temperature, humidity)
Nutrition: Daily nutritional log
Mental state: Assessment of mood and stress levels (daily short tests, quick questions, manual responses)
Based on an initial assessment and daily input the user receives feedback and recommendations (reminders, tips) that enhance his/her physical and mental well-being, in accordance with his/her own interests. In that manner, the user becomes aware of their own wellness and gains knowledge on how to take care of themselves. In the case of COVID19 pandemic, these types of measurements can adjusted accordingly so as to gather data relevant to the specificities imposed in certain settings like hospitals, nursing homes etc.
At the same time, the GDPR-compliant corporate wellness platform offers, significant workplace insights that allow management to easily follow team progress and spot grey areas. At the organizational level (i.e hospitals, nursing homes etc.), team leaders and/or HR managers are able to track down potential challenges and support their staff accordingly (ergonomic changes in the workplace, one-on-one meetings, focus groups to help decompress etc.). Eventually, the healthcare system is better prepared to face any type of outbreak in the future since its effectiveness relies heavily on the well-being of its employees. The main goal is to promote a proactive approach in advancing the resilience and well-being of healthcare professionals that, consequently, has a great impact on national healthcare systems.
Continuous monitoring of behavioral patterns as well as environmental stressors serve as a fine predictor for future, long-term mental and physical deterioration in healthcare workers. Since the current situation is not expected to go away overnight, providing a protective shield to healthcare personnel will enable them to better fulfil their roles. It will also reinforce a novice organizational culture and initiate new, communication pathways in the healthcare sector. The COVID19 pandemic is expected to have a great impact in mental health conditions and studies already indicate statistically significant findings related to high anxiety levels in frontline personnel. Thus, ensuring the mental and physical well-being is critical in sustaining resilience and response at the system level, as well.